Everything you need to know about renting virtual numbers on SMSACTIVE — legality, rental periods, refunds, and more. Can't find your answer? Reach out to our team below.
General
Yes. Every number comes from a licensed carrier and is issued strictly for receiving verification codes.
Using your number
You get full access for the rental period shown at checkout — enough for one complete verification, with longer rentals available if you need to receive codes again later.
Once a number's rental period ends it's released back into the pool and may be reassigned, so we recommend renting a fresh one for any future verification.
Yes — Telegram is fully supported, along with 300+ other services you can search for by name.
Give it a minute and request a resend from your order page. If nothing arrives after that, support will refund or replace the number automatically.
Billing & refunds
Yes — if no valid code is received on your number, it's refunded to your balance automatically, no support ticket required.
Business & partners
Reach out through the Partner Program — our team sets up bulk pricing and dedicated API access for high-volume accounts.
Our support team is happy to help with anything not covered here.
